Vacancies

In the spirit of hope and peace, Caritas Australia works in partnership with some of the most disadvantaged members of our global community, regardless of ethnicity, gender and religion, to alleviate poverty and injustice.


Caritas Australia staff

Employment requirements 

To apply for a position with Caritas Australia, please ensure you:

  • Include a cover letter and resume with your application.
  • Address the Selection Criteria indicated in the Position Description. Only applications which address the Selection Criteria will be considered for our vacancies.
  • Provide details of two professional referees.

Successful applicants

If you’re offered a job with Caritas Australia you will be required to show an original of one of the following documents:

  • Australian citizen – birth certificate, passport, Australian citizenship certificate, evidentiary or declaratory certificate of Australian citizenship.
  • New Zealand citizen – passport.
  • Foreign Nationals (including Commonwealth citizens eg. British, Canadians) – Visa and/or entry permit in the passport or a certificate of Evidence of Resident Status, issued by the Department of Immigration.

Employment screening is mandatory for all staff, contractors and volunteers. This may include a criminal record check and/or a working with children check.

All staff, contractors and volunteers are required to comply with the 100-point proof of identity which is similar to that required when opening a bank account.

Caritas Australia is an Equal Employment Opportunity (EEO) employer. Caritas Australia welcomes and encourages Aboriginal and Torres Strait Islander applicants for all advertised positions.

Caritas Australia recognises the personal dignity and rights of children towards whom it has a special responsibility and duty of care and respect.

Read more about careers at Caritas Australia.


Current vacancies

Pacific Design, Monitoring, Evaluation and Learning (DMEL) Coordinator

  • Leading international aid and development agency
  • Full-time ongoing role - immediate start
  • Excellent salary packaging options

Caritas Australia (CA) is the Catholic agency for international humanitarian relief and development in Australia. Through effective relationships with the Church, partners and communities in Africa, Asia, Latin America, the Pacific and Australia, Caritas Australia helps to end poverty, promote justice and uphold dignity. Our programs promote the good of every person and of the whole person, regardless of people’s religious, political or cultural beliefs. We envisage a world in which children, women and men most vulnerable to extreme poverty and injustice are agents of their own change and architects of their own development.

The role

The Pacific Design, Monitoring, Evaluation and Learning (DMEL) Coordinator will:

  • In collaboration with the Program Effectiveness Accountability and Learning (PEAL) Group, strengthen Pacific group staff and partner capacity in program quality and effectiveness, providing targeted support, advice and training in program design, and the development and implementation of monitoring, evaluation and learning frameworks.
  • Improve approaches to capturing and communicating the impact of our programs in the Pacific in alignment with the IHD Framework and Pacific regional strategy.
  • Foster a culture of continuous improvement, learning and feedback ensuring that learnings are integrated into programs and good practice is identified and shared.
  • Oversee the Pacific regional protection program, ensuring coherence, program quality and support including direct program management of the Ending Violence Against Women and Girls (EVAWG) program in Kiribati.
  • Coordinate the Groups submissions and reporting to external donors and internally within Caritas Australia.

Essential selection criteria

  • Tertiary qualifications in international development or other relevant discipline.
  • At least 5 years experience working in the international development field with a strong focus on design, monitoring, evaluation and learning.
  • A strong understanding of the development context in the Pacific and experience working in the region.
  • Experience in a role managing programs in multiple countries with or through local church organisations.
  • Demonstrated experience of capacity building and mentoring of staff and local organisations, especially small and emergent organisations.
  • Experience in protection programming and compliance.
  • Highly developed verbal and written communication skills including experience in cross cultural communication.
  • Demonstrated skills in program planning and reporting as well as financial management.
  • Ability to travel internationally and domestically on a regular basis.
  • An understanding of and willingness to work within the Catholic ethos.

How to apply

If you would like to play a major role in facilitating Caritas Australia’s program learning & effectiveness and help thousands of communities around the world have a better future, we would like to hear from you. To apply for this job visit www.caritas.org.au/jobs/positions-vacant and view the full Position Description. Please send your application to jobs@caritas.org.au by 5pm, 3 February 2017.

Applications must specify residency or work visa status, include a CV and a cover letter which addresses the Selection Criteria indicated in the referred Position Description.

PLEASE NOTE: APPLICATIONS WILL NOT BE ACCEPTED WITHOUT ADDRESSED SELECTION CRITERIA

More information

Caritas Australia is an Equal Employment Opportunity (EEO) employer. Caritas Australia welcomes and encourages Aboriginal and Torres Strait Islander applicants for all advertised positions.

Caritas Australia recognises the personal dignity and rights of children towards whom it has a special responsibility and duty of care and respect. The successful candidate will be required to undergo a National Criminal History Record Check.


Manager, Supporter Services

  • Lead and drive Supporter Services
  • Fast-paced and dynamic environment
  • 10 month contract

Caritas Australia (CA) is the Catholic agency for international aid and development in Australia and works with partners in Australia, Africa, Asia, Latin America and the Pacific. We work to address the causes of poverty and bring about long-term change, by working with communities who experience poverty, injustice, hunger and oppression regardless of their religious, political or cultural beliefs. We envisage a world in which children, women and men most vulnerable to extreme poverty and injustice are agents of their own change and architects of their own development.

A unique opportunity has arisen for a highly experienced manager to lead a team of nine direct reports. Reporting to the Head of Engagement & Sustainability, this key national operational leadership role will be responsible for priority areas of Supporter/Donor care and management. The Supporter Services portfolio includes care and management for Supporters/Donors who directly engage with CA, and the support of the Community Engagement team in the delivery of Supporter engagement. This role will be influential in the development and delivery of Supporter/Donor care and management strategies and processes that will lead to the highest consistent level of Supporter/Donor experience.

Specifically, the Manager, Supporter Services will:

  • Lead the design, implementation and continuous enhancement of a Supporter care and management model which accounts for the direct engagement with Supporters/Donors in Sydney office, and Supporters who contribute to CA through the Community Engagement team
  • Design and lead the execution of strategies to optimise gift processing performance and data integrity that will support accurate real time Engagement and Sustainability (E&S) reporting and quality Supporter and Donor care practices, including during Emergency Appeals
  • Building and developing an integrated Supporter Services team able to contribute and execute relationships and strategies
  • Strategically linking different streams of Supporter/Donor care and management to subsequently improve income, retention and Supporter/Donor development

Essential selection criteria

  • Minimum 5 years demonstrated experience in building and implementing successful customer service models in various customer environments, including call centres, and customer direct contact, preferably in fast moving service industries
  • Minimum 5 years proven experience in a supervisory role, inspiring, growing, managing, mentoring and developing a team within customer service environments, both in call centre and direct contact environments, preferably in fast moving service industries
  • Ability in strategic thinking and understanding of critical success factors that lead to a high level of customer service and financial sustainability
  • Proven record of working with internal departments to build business solutions that support high customer service levels and the ongoing sustainability and best practices
  • 3 years demonstrated experience managing a high volume of transactional/ customer/sales data
  • Practical approach to team building and growth with a ‘can do’ attitude
  • Demonstrated experience with process improvement and writing user manuals
  • Experience in concurrently managing projects, customer initiatives and business as usual activities
  • High level attention to detail, particularly with advanced levels of complex financial/numerical data and banking processes
  • An understanding of and willingness to work within the Catholic ethos.

Desirable criteria

  • Relevant Tertiary qualifications in Marketing, Customer Service or Business Management
  • Familiarity with the Not-For-Profit and the Catholic sector
  • Familiarity with the Australian Council for International Development (ACFID) Code of Conduct.

How to apply

If you interested in applying please send your application with a covering letter addressing the Selection Criteria detailed above and in the Position Description to jobs@caritas.org.au. To view the fill position description please go to: http://www.caritas.org.au/about/jobs/positions-vacant. Any enquiries regarding this role may be directed to Rosie Rivas on 02.8306.3104. Applications close 5.00pm AEST 30 January 2017.

The successful candidate must be eligible to work in Australia. Appointment to this position is dependent upon successful completion of a National Criminal History Record Check.

More information

Caritas Australia recognises the personal dignity and rights of children towards whom it has a special responsibility and duty of care and respect. The successful candidate will be required to undergo a National Criminal History Record Check.

Caritas Australia is an Equal Employment Opportunity (EEO) employer and welcome and encourage Aboriginal and Torres Strait Islander applicants for all advertised positions.


Volunteer Graphic Designer (Sydney)

7.5 - 15 hours per week, days flexible, blocks of time desirable

Caritas Australia (CA) is the Catholic agency for international humanitarian relief and development in Australia. Through effective relationships with the Church, partners and communities in Africa, Asia, Latin America, the Pacific and Australia, Caritas Australia helps to end poverty, promote justice and uphold dignity. Our programs promote the good of every person and of the whole person, regardless of people’s religious, political or cultural beliefs. We envisage a world in which children, women and men most vulnerable to extreme poverty and injustice are agents of their own change and architects of their own development.

We have an exciting Volunteering opportunity, based at our Alexandria Head Office. 

Task/project overview

The graphic designer volunteer will support the Fundraising team with their fundraising and relationship efforts to support Caritas’ programs providing the design of collaterals and digital materials.

Key tasks/activities

The key tasks and activities of this Volunteer opportunity are to assist design and build a variety of materials, printed or digital such as

  • Print and digital advertising resizing and design
  • Campaign material design
  • EDMs
  • Digital marketing material (web, social media, etc.)
  • Banners
  • Posters
  • Other fundraising and marketing materials

Knowledge, skills and experience required

  • Adobe Suite (particularly Photoshop, Indesign and Illustrator)
  • A portfolio of work will be required for viewing
  • Have good written and communication skills
  • Be able to work across multiple projects meeting deadlines
  • Be proactive and want to learn, develop your design and coding skills

Benefits of this opportunity for the volunteer

  • Opportunity to build a meaningful portfolio
  • Make a valuable contribution to a mission based, social justice organisation
  • Work with a variety of materials
  • Opportunity to take on a project plan and see it through to completion

Any enquiries regarding this Volunteering opportunity may be directed to Heather Tooth - HR Manager at heathert@caritas.org.au and Helen Deering – Volunteers Coordinator at helen.deering@caritas.org.au

The successful volunteer will be required to undergo a Criminal History Check.