Privacy policy
Your right to privacy, confidentially and data security is very important to Caritas Australia and we are committed to protecting your personal information.
Information we request
The information you provide will be kept confidential and used to support your relationship with Caritas Australia. We typically request the following information:
- Contact information (name, address, telephone number and email)
- Caritas Australia supporter number
- Financial information (credit card and direct debit details)
How we use your information
We collect your personal information directly from you, which is necessary to provide services including:
- Processing your donation
- Issuing a receipt
- Responding to your comments/questions
- Identifying and informing you about the work/programs of Caritas Australia, that may be of interest to you
- Providing follow-up information
Changing your information
Caritas Australia takes responsible steps to ensure the personal information you have given us is accurate, complete and up-to-date. You can change your personal information at any time by the following methods:
Mail details to:
Caritas Australia
24-32 O’Riordan Street
Alexandria NSW 2015
OR
Caritas Australia
GPO Box 9830
In Your Capital City
Phone/Fax Toll-free: 1800 024 413 or Fax: (61) 2 9956 5782
Email: donations@caritas.org.au
Our mailing list
We send information about the work of Caritas Australia to you, at least four times a year. If you do not wish to receive such mail, simply tell us. This will not affect you from receiving a receipt for tax purposes.
Information to other organisations
The identity of anyone who contacts Caritas Australia is kept confidential. Information we have collected about you will not be traded, sold or rented to other organisations for marketing or solicitation purposes.
Website security
Please refer to our Internet security statement.
Website tracking and cookies
The Caritas Australia website may use cookies and tracking technology to enhance user experience. Cookies and tracking technologies enable us to gather information such as the number of website visits, technical specifications (like browser type, operating system and screen resolution), and how users interact with our website. This information can help us customise the online experience for users. No personally identifiable information is obtained. Information is gathered at an aggregate level and may be shared with third parties.
Links on the website
Caritas Australia provides links to other related website. We do not accept responsibility for the privacy practices or the content of such linked sites.
Further information on privacy
If you would like more information about the Caritas Australia Privacy Policy, phone and ask for the Privacy Officer on 1800 024 413 or email your concerns to caritas@caritas.org.au